How a Prefabricated Booth Can Maximize Profits in Amusement Park Management Systems
Regardless of how well you know your business, when it comes to amusement park management systems and security, you can never learn too much! So, let us try to review a few extra tips and things to consider to make your attraction facility secure and successful!
When running an amusement park, it’s important to assure that customers feel safe, secure, and can easily find what they’re looking for. Whether tickets, food, assistance, or just information, an attendant stationed in a prefabricated booth can assist patrons in resolving their needs for a better experience at the park. Quality control management at an amusement park means controlling both safety and customer satisfaction, and should incorporate security booths at the park entrance, ticket booths next to each attraction, and information booths throughout the venue for the best customer experience.
Running an Amusement Park is Not Easy
While procuring equipment might be a proverbial walk in the amusement park, running the park itself is not an easy task. There are so many things to consider when operating in the entertainment industry. First and foremost is the safety of employees and guests. Although the chance of being injured on an amusement park ride is less than that of being struck by lightning, such statistics should not be used by park management as false reassurance because the high safety profile is only due to the vigilance and consistent maintenance to which park staff is dedicated.
Keeping Your Event Secure
Nowadays, it is commonplace for those entering an amusement park to go through a security check involving metal detectors, bag searches, and pat-downs. Posting a guard shack at the entrance to your park offers a convenient space for security personnel to store their equipment and paperwork, as well as providing a safe haven from which to operate. Additionally, the presence of a security booth at the park entrance is a deterrent for crime and offers reassurance and peace of mind to visitors.
Once in the park, guests and staff will be seeking to safeguard their personal possessions, a task to which pay-per-use lockers are well suited. Some options even offer the ability to charge one’s phone, while securing their valuables! Keep your customers safe and happy by outfitting your park entrance with a security booth and offering places to store valuables, sit and relax, meet up with their group, and more.
Don’t Allow Security to Ruin Customer Satisfaction
Security is paramount, but proper security, while necessary, should not be unpleasant for customers. Remember that your security personnel represent your company and are often the first face seen by patrons upon entering your park.
- Guards should be dressed in professional uniform to convey a sense of security, but should maintain a balance and refrain from SWAT gear to not be overly intimidating
- Security personnel must treat each patron with respect and common courtesy
- Although they do not possess the same authority as police officers, given certain situations, they are allowed (as is anyone in the general populous) to make a citizen’s arrest
- Thorough background checks and extensive training can help ensure your security guards are as top-notch as possible in protecting your facilities AND in providing a great customer experience
Wondering if your organization has an adequate safety culture? Take this safety self-assessment published by the International Association of Amusement Parks and Attractions (IAAPA) – it’s fast and free.
Prefab Guard and Ticket Booths Improve Your Operation
Getting back to the topic of amusement parks being big business, it’s not enough to keep your customers safe. It is also imperative that the funds brought in by patrons are secured from potential theft. Making money is, after all, the purpose of amusement park management systems.
You might want to have various booths around your attraction facility, including:
- valet booths in the parking lot
- information booths at the park entrance
- ticket booths next to each attraction or vendor
- security booths throughout the property
- A larger, out of the way booth for an office
- food vendor and specific ride booths
Of course, securing sensitive customer information, such as credit card slips, and phone numbers or addresses, is important. A built-in, securely locked desk drawer or safe to house the slips – and cash – adds an extra layer of protection in a guard or ticket booth that will provide your customers with peace of mind. In addition, offering an exterior counter makes it easier for customers to sign their receipts, or fill out information, a convenience they will also appreciate – having the right features for your booth’s application is important.
Know Your Business
Only you know exactly the specific needs of your business, but watching how other similar events operate and reading articles like this can help to bring new ideas forward.
As an entrepreneur, you are sure to appreciate the fact that prefabricated booths can be financed or perhaps rented for short term events, so no huge up-front investment is necessary. Booths are a cost effective way to increase visibility, credibility, and security within your event.
With both permanent and mobile booths available, Guardian Booth offers numerous ways to further your Amusement Park Management System. Traveling performances, carnivals, seasonal productions can all benefit from the addition of one or more prefabricated booths in various capacities. To learn more check out our article on essential features to make your guard booth complete and more details about the security features available in guard booths.
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