Customer Service/Collections Associate - Guard Booths
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Customer Service/Collections Associate

Customer Service/Collections Associate

Job Status
$15.00-$17.00 Per Hour

Guardian Booth manufactures prefabricated booths for guards, parking attendants, ticket vendors, and cashiers. In addition, Guardian Booth is a market leader in portable security enclosures and modular office enclosures. Guardian Booth has worked with customers such as Amazon, Microsoft, Ford, and Facebook, providing our five core principles: safety and security, convenience and adaptability, competitive pricing, quality products, and exceptional customer service.

Learn more about us on our website:

Guard Booths for Sale – Security Booths for Sale – Portable Booths (

About the Role

Guardian Booth LLC is a fast-growing, industry-leading manufacturing company seeking a friendly, motivated, and energetic individual for our team to help customers with questions, provide information about our product and services, and support our Sales Team.

Duties and Responsibilities:

  • Highly organized
  • Self-motivated and goal-driven
  • Good problem solver
  • Willingness to learn
  • Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.
  • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.

Requirements and Qualifications:

  • 1-2 years of experience, internship experience is acceptable.
  • Develop and maintain a tracking system of incoming and late payments.
  • Monitor and date late payments.
  • Initiate late payment notices to relevant parties.
  • Make contact with appropriate parties via phone calls.
  • Experience with collections
  • Experience in CRM
  • Excellent written and verbal communication skills
  • A High School degree required
  • A college degree is a plus
  • The will and ability to work in a fast-paced, ever-evolving environment and learn, learn!
  • English (required)
  • Being bilingual (Spanish speaking) is a plus!
  • Experience with Quickbooks

Why work at Guardian Booth?

Work for a growing thriving company that genuinely cares about its employees’ professional and personal growth.

Here at Guardian Booth, we offer:

  • Health insurance
  • Life insurance
  • Paid Holidays
  • Paid time off
  • Full-time schedule of 40 hours per week; 8-hour shift Monday to Friday.

Position Type: Full-Time

Start date: Immediate

Position salary range: $15.00- $17.00 per hour

Position Location: Must be willing to temporarily commute to our facility in Orangeburg, NY, until the Middletown, NY facility is fully operational.

Manages: n/a
Reports to: Sales/ Marketing team